Definitions
"Website" - Refers to www.digitalcvservices.co.za.
"We/Us" - Denotes Digital CV Services or any of its employees.
"Management/The Management" - Signifies a member of the Digital CV Services Senior Management Team.
"Customer/Client/You/Your" - Represents an individual who agrees to place an order for any of the services outlined on the website www.digitalcvservices.co.za.
“CV/Services” – Encompasses the writing, editing, and formatting of a CV, Cover Letter, Application Form, Personal Statement, Interview Questions, or any other documentation commissioned by the client.
“CV” – Specifically denotes Curriculum vitae.
How We Collect Your Information
Digital CV Services gathers information voluntarily provided by you through our website and email. The information you furnish is stored electronically in a fair and lawful manner. This information comprises personally identifiable details, including names, addresses, telephone numbers, email addresses, or information related to your past or present employer.
How We Utilise Your Information
Digital CV Services will solely employ your information to address specific orders or inquiries received regarding our published services. Additionally, this information may be used to inform you about new products and special offers, as well as for internal purposes within Digital CV Services. You retain the option to unsubscribe from our mailing list at any time by clicking the provided unsubscribe link in the emails you receive.
Storage of Your Information
By providing information, you grant Digital CV Services the right to retain it within our internal systems. The electronic client database at Digital CV Services is securely password-protected and shielded by industry-standard antivirus and firewall software. Digital CV Services has implemented security measures to mitigate the risks of data loss, misuse, or alteration within our control. Access to the information you provide is restricted to authorised employees only.
Sharing your information with third parties
Digital CV Services will never share or sell any of your information with third parties, except in the following exceptional circumstances:
● Digital CV Services may hire freelance external consultants to provide CV assessments, CV consultations, and career advice. Any personally identifiable information will be transmitted securely to them in order for this data to be utilised in accordance with our terms and conditions and service offered.
● When required by law or in response to any demand made by law enforcement authorities in connection with a criminal investigation or by civil or administrative authorities in connection with a pending civil case or administrative investigation.
● Because you have requested that we distribute your CV to prospective employers by commissioning our CV Distribution Service.
Communication Efforts
To address payment concerns, Digital CV Services will attempt to contact the client via email.
Links to Other Websites
The website offers links to third-party websites as a service to our users.
Please note that the privacy policy outlined here does not apply to those external sites.
Unlawful or Prohibited Use of This Website
● You are prohibited from using this website (www.digitalcvservices.co.za) in any manner that could disable, overburden, or damage the site or networks connected to it.
● Attempting to gain unauthorised access to the site, computer systems, or networks connected to it, or trying to obtain any material or information through any method not intentionally made available through the site, is strictly prohibited.
Disclaimer
● You explicitly acknowledge and agree that your use of this website is at your own risk. Digital CV Services expressly disclaims all express or implied warranties, including the warranty that services will be error-free or uninterrupted, or that the site or the server(s) making them available are free of viruses or bugs.
● The site is provided without any warranty of any kind.
Changes/Updates
● Due to the complexity, nature of business, and volume of CVs managed, we prefer virtual communication via email over phone calls, conference calls, or in-person meetings. Electronic communication makes it easier to convey details and recommendations, reducing the likelihood of misunderstandings.
● The key advantage of electronic communication is the ability to collaborate cost-effectively with clients across South Africa, regardless of their location. Working virtually via email or WhatsApp messaging has enhanced team productivity and kept the cost of clients' CVs affordable, eliminating travel costs or hourly consultation charges.
● To avoid emails from Digital CV Services being classified as spam, we use email and WhatsApp messaging, including official @digitalcvservices.co.za email addresses. If you don't find an email in your inbox, please check your spam folder and mark it as "Not Spam" to ensure future emails from Digital CV Services are delivered to your inbox.
Communication with Digital CV Services
● Our privacy policy is subject to change, and any updates will be disclosed on this page.
● If you believe that we are not adhering to this privacy policy, please contact us promptly at admin@digitalcvservices.co.za.
Privacy Policy - Effective Date
January 2, 2025
